The Texas Attorney General is not only the leading law enforcement office in the State but they also investigate deceptive business practices by Texas dealers. You must operate your dealership in compliance with all Texas and Federal dealer laws. Otherwise, as a dealer, you could be investigated by the Texas Attorney General. You will learn how to comply with these laws in your Texas dealers license training course.
The main tool the Attorney
General’s office uses to protect Texas consumers is the
Deceptive Trade Practices Act. This law lists many practices
which are false, deceptive, or misleading. When someone
falls victim to illegal practices covered by the DTPA, they
may have the right to sue for damages under the act. If they
win the lawsuit and prove the dealer knowingly deceived
them, they may be eligible to recover up to three times the
damages.
Texas dealers must operate ethically and
give full disclosure of any vehicle defects in which you are
aware of in writing or your customers could have financial
resource against you.
Texas Attorney General
Office of the Attorney General
PO Box 12548
Austin,
TX 78711-2548
https://www.texasattorneygeneral.gov
Office of the Attorney General
Child Support Division
P.O. Box 12017
Austin, TX 78711-2017
800-252-8014
Texas Attorney General Consumer Protection
Consumer
Protection Hotline:
800-621-0508
Crime Victims
You can get help from CVC staff:
Mon. - Fri. 8a.m. - 5p.m. CT
800-983-9933
512-936-1200
You can also reach the Attorney General's office by phone
or email
Main Switchboard 512-463-2100 or Constituent
Affairs 800-252-8011 or
communications@oag.texas.gov